Baji15 Privacy Policy — Our commitment to protecting your personal information

1Introduction

Baji15 is a trusted online gaming platform in Bangladesh. We place the highest importance on protecting our members' personal information. This Privacy Policy explains how baji15 collects, uses, and safeguards your data.

By using our website or app, you are deemed to have accepted this Privacy Policy. Please read it carefully before registering. If you have any questions, do not hesitate to contact our support team.

Baji15 complies with international data protection standards and applicable laws. This policy may be updated from time to time, and registered members will be notified of any changes.

2What information we collect

Baji15 only collects information that is necessary to deliver our services and ensure security. The types of data we collect are described below.

Personal Identification Information:

• Full name and date of birth (required for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID or passport number (required during KYC verification)

Financial information:

• BKash, Nagad, or Rocket number
• Bank account details (where applicable)
• Deposit and withdrawal transaction history

Automatically Collected Data:

• IP address and device type
• Browser type and operating system
• Site usage time and gaming activity
• Information collected from cookies and tracking technologies

3How your information is used

Collected data is used solely for specified purposes. baji15 never uses your information for unrelated activities.

4Data Sharing Policy

Baji15 does not sell or rent your personal information to third parties. However, data may be shared in the limited circumstances outlined below.

• Payment Processors: Necessary financial information is shared with trusted payment gateways to process deposits and withdrawals. These partners are bound by strict confidentiality agreements.
• Regulatory Authority: Data may be disclosed to licensing authorities or law enforcement agencies to fulfill legal obligations.
• Anti-fraud system: Information may be shared with verification service providers as required to prevent fraud and money laundering.
• Technology Partners: Technology partners that support the operation of our platform may access limited data strictly for functional purposes.

Your prior consent will be obtained before sharing any data beyond the circumstances listed above.

5Cookies policy

Baji15 uses cookies and similar technologies on its website and app to enhance your browsing experience and improve service quality.

• Essential cookies: These cookies are used to maintain your login session and ensure basic site functionality. Disabling them may cause the site to not work properly.
• Analytics Cookies: These cookies help us analyze which sections of the site users visit most. All data is collected anonymously.
• Preference Cookies: Used to remember your language, theme, or other personal preferences.
• Marketing Cookies: Used to show you relevant promotions based on your interests. You can disable these through your browser settings.

6Data Security Measures

Baji15 employs industry-leading security measures to protect your data. Our security infrastructure is regularly tested and upgraded.

• 256-Bit SSL Encryption: All data transmitted between your browser and our servers is encrypted via secure channels.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added security when logging into your account.
• Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
• Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
• Restricted Staff Access: Only authorized personnel can access your data, and only to the extent necessary.
• Data backup: Your data is regularly backed up to secure servers to prevent loss in the event of a technical issue.

7Your rights

As a baji15 member, you have a number of rights regarding your personal data. To exercise these rights, please contact our support team.

8Data Retention Period

Baji15 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Active Account Data: Retained for as long as the account remains active.
• Financial transaction records: Generally retained for 5 to 7 years in accordance with legal requirements.
• Closed Account Data: After account closure, data may be retained for up to 5 years where required by legal obligations.
• Marketing Data: You will be removed from marketing lists immediately upon opting out.
• Log Files & Technical Data: Automatically deleted after 90 days as a general rule.

9Privacy of minors

Baji15 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age is verified at registration, and accounts belonging to users under 18 are immediately suspended.
• If any data belonging to a minor has been collected inadvertently, it will be deleted immediately upon notification.
• If you believe your child is using baji15, please contact us immediately.

10Contact & Complaints

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch. We typically respond within 48 hours.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom right corner of the website (available 24/7)
• Language: Support is available in both Bengali and English

If you suspect any breach of privacy, please notify us immediately. We take every report seriously and will work to resolve it as quickly as possible.